‘Affordable yet luxurious....’
General Terms and Conditions

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are  unclear or unhappy with any aspect of these terms, please contact our Customer Services team (either by telephoning +44(0)1904 778830 or emailing: sales@deeandgeedesigns.co.uk) BEFORE placing your order with us,
By placing an order via this web site you are making an offer to Dee and Gee Designs to purchase the goods detailed in your order upon the terms described in your order.
Once you have placed an order, we will send you a confirmation email that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Dee and Gee Designs for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.

You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

We endeavour to progress all our orders within 7 days from receipt, stock permitting.  Orders are sent Second Class Royal Mail Recorded Delivery and as part of our customer service,  we will advise you via email of the reference number in order that you may track and trace the delivery progression .
We are happy to deliver outside the UK, therefore, please contact us for the current pricing of the Royal Mail’s International Signed For service.

RETURNS.  We want you to be delighted with the products you have chosen from us so you can return any  item* (exceptions detailed below) provided that the returned products are received  in perfect condition, unused and in their original packaging for an exchange/refund within 21 days of  receipt.   You will have to arrange and pay for this (except where the item is faulty).  Alternatively, we can collect from you, but this cost will be deducted from any refund.  The responsibility for return parcels lost in transit is yours so you may wish to send them Recorded Delivery but we cannot refund this charge.  

Replacements will be sent to you free of postage and packaging charges (UK only).  

*  Earrings & Special/Bespoke order items  

Please note that for hygiene reasons, all our earrings for pierced ears are not returnable.   Bespoke/made-to-order items which have been specially made for you are also not returnable.  Your statutory rights are not affected.

To return any products to us , please complete the Return/Exchange  Form  on the reverse  of the Delivery Note which accompanied the delivery. Securely pack the items back in the parcel, enclose the completed Delivery Note and send it to: -  Refunds Department, Dee and Gee Designs, 85 Middlethorpe Grove, York, North Yorkshire., United Kingdom.  YO24 1JX

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please see the delivery times and charges.
Refunds and Exchanges
Placing an Order
Your Right to Cancel
Terms and Conditions:    Copyright & Privacy Policy  |  General  |  Gift Vouchers
Terms and Conditions
You should read our Copyright & Privacy Policy ,General and Gift Vouchers Terms and Conditions carefully as you will be legally bound by them.  We reserve the right to amend these statements at any time and to notify you by posting an updated version of the statements on the web site.  You will be deemed to have accepted these amendments by continuing to use this site.

Copyright & Privacy Policy
Unless otherwise indicated, the copyright in the content of this web site is owned by Dee and Gee Designs.  Any unauthorized copying or reproduction of any of  our material, written or otherwise, and/or any of our products is unlawful.

This Privacy Policy describes and explains the practice of information collection via the Dee and Gee Designs web site. Any information that we collect from you is used to help us to improve our service to existing and potential customers, our accredited Distributors and Partners, and anyone wishing to learn more about our products and services.

If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. Just send an email stating this to info@deeandgeedesigns.co.uk. We do keep track of the domains from which people visit us. We analyze this data for trends and statistics, and then we discard it.

Dee and Gee Designs collects personal information on a voluntary basis only. When you use forms at this web site you may be asked to submit personal information, such as your name, company name and address, email address and telephone number. You may also be asked for further information such as industry type, business environment and other information about your company. You do not have to submit such personal information in order to gain access to the Dee and Gee Designs web site, however, if you do submit personal information of any kind, you agree thereby to us storing and using it according to the following conditions:
Any personal information that you do submit will be kept and treated as confidential and will only be used by Dee and Gee Designs for internal and commercial purposes. Dee and Gee Designs will not sell, rent, lease, or give away your personal information to others.

At certain instances at the Dee and Gee Designs web site, you may choose to give us your email address. This address will be treated as personal information (see above) and will be used solely as a means for us to contact you.

Dee and Gee Designs keeps track of the pages visitors access on our web sites and of the general IP addresses that these users visit our web sites from. We analyze this information for trends and statistics in order to improve and optimize the Dee and Gee Designs web site..

A cookie is an element of data that a web site sends to your browser, and which might be stored on your system. The only personal information a cookie can contain and retain is information that you supply yourself. We use cookies for statistical purposes only. Dee and Gee Designs does not store any personal information through cookies.

Dee and Gee Designs has implemented appropriate procedures to protect this web site against the unauthorised use, loss or alteration of information under our control.

This site contains hyperlinks to other third party web sites. Dee and Gee Designs is not responsible for the privacy practices of these web sites. We advise you to read the privacy statements of any web site you visit.
Gift Voucher Terms and Conditions
Gift Voucher Terms & Conditions are supplemental to any additional terms that might apply to specific transactions (such as special offers or promotions) and to the use of gift vouchers whose terms are set out separately.
Personal Information
Email Addresses
IP Addresses
Third Party Web Sites
Postage and Shipping
Privacy Policy
Terms and Conditions:    Copyright & Privacy Policy  |  General  |  Gift Vouchers

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